PRIVACY POLICY

Effective Date: May 23, 2025
Santa's Cottages ("us", "we", or "our") operates the http://santascottages.com website (the "Service").This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.We use your data to provide and improve the Service, as well as for internal marketing and retargeting purposes. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://santascottages.com.


Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you. 


Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
  • Email address 
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data 


Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.


Tracking & Cookies Data

"Cookies" are tiny text files stored by a user's browser (e.g., Internet Explorer, Safari, Firefox, Chrome, etc.) to save information for use in subsequent interactions with the site. This information can be anything that is known to the website owner and may include but is not limited to any content you provide via a form on the site, content you view, the date and time that you view this content, the products you purchase, or your location information.We collect no personally identifiable information except for information you explicitly submit on this website.

You are not required to accept any cookies to use this site. We use cookies and similar tracking technologies, such as beacons, tags, and scripts, to track activity on our Service and hold certain information. We use third-party cookies (such as Google Analytics cookies) to gain insights about the demographics and usage behavior of our visitors and to serve advertising to them across the Internet for internal marketing and retargeting purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Instructions for popular browsers:


Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.


Use of Data

Santa's Cottages uses the collected data for various purposes:
  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent, and address technical issues
  • For internal marketing, remarketing, and behavioral targeting, advertising, analytics, email marketing, interaction with external social networks and platforms, and website management
  • Providing customer service, including responding to your requests or inquiries
  • Processing and completing your transactions, including order confirmation, billing, and delivering products or services
  • Providing you with newsletters, articles, product or service alerts, new product or service announcements, savings awards, event invitations, and other information
  • Creating aggregated, pseudonymized, or anonymized information for analytical and statistical purposes

Data Processors We Use

We utilize products that collect, receive, or use end users' personal data for internal marketing and retargeting purposes. Personal data is collected using the following services:

Analytics:


Google Analytics

This website uses Google Analytics to help analyze how visitors use this site. Google Analytics utilizes the data it collects to track and examine the use of our website, to prepare reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Data collected: Cookie, Identifiers for mobile devices, and Usage Data. Google's Privacy Policy | Opt Out | How Google uses data when you use our partners' sites

Google Analytics Demographics and Interest Reporting

We use the Demographics and Interest Reporting feature in Google Analytics to gain insights regarding the demographics and interests of our website visitors. Data collected: Cookie and Usage Data. Google's Privacy Policy

Google Remarketing with Analytics

Google Remarketing with Analytics is a service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its cookies with the Google Display Network and Search-ads campaigns. It allows us to create audiences of our site users and deliver relevant ads based on the actions those users took on our site for internal marketing purposes. Data collected: Cookie and Usage Data. Google's Privacy Policy | Opt Out

Google Tag Manager

We use this tool to place tracking code. It may collect aggregated data from tags firing. Google's Privacy Policy


Remarketing and Behavioral Targeting:

We use the following third-party advertising vendors that use cookies to show you our ads across the Internet based on your past visits to our website properties or your previous web browsing behavior for internal marketing and retargeting purposes:

Google Ads

We use advertising products offered by Google Ads, potentially including Google Paid Search, Google Display, and YouTube. Google Ads conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google Ads advertising network with actions performed on our website. Data collected: Cookie and Usage Data. Google Ads' Privacy Policy | Opt Out

Facebook

We utilize advertising products offered by Facebook and its affiliates, potentially including Instagram, Oculus, and WhatsApp, that collect, receive, or use end users' personal data. Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on our website. Data collected: Cookie and Usage Data. Facebook's Data Policy

You can generally opt out of receiving personalized ads from third-party advertisers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out page on the DAA site.

You can opt out of personalized online ads from members of the Network Advertising Initiative by visiting the opt-out page of the NAI site.

You may also decline to receive interest-based ads through TrustE/TrustArc's preferences manager (or if you are located in the European Union, click here).

Email Marketing:

We collect email addresses and other personally identifiable information to send transactional and marketing emails to our subscribers. We utilize the following products that collect, receive, or use end users' personal data for this purpose:

Inntopia

Inntopia's Privacy Policy

Interaction with External Social Networks and Platforms:

We use the following service(s) to engage users in social media contests and track the resulting activity:

Quikly

Data collected: Cookies and Usage Data. Quikly's Privacy Policy


Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Santa's Cottages will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.


Disclosure Of Data

Legal Requirements

Santa's Cottages may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Santa's Cottages
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability


Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Revoking Consent and Data Erasure

End users who reside in the European Economic Area: If you wish to revoke your consent to have information processed by us or any of the vendors we use for data processing, or you wish to request deletion of your personal data, please contact us at bookings@santascottages.com.

We provide the following information per Article 14(3):
  • Identity and Contact Details: Santa's Cottages, reachable at bookings@santascottages.com or 812.937.5253.
  • Purpose and Legal Basis: We process personal data to provide and improve our Service, for internal marketing and retargeting, analytics, and legal compliance, based on your consent or legitimate business interests.
  • Legitimate Interests: Improving our Service, internal marketing, and ensuring security.
  • Recipients: Third-party service providers (e.g., Google Analytics, Inntopia, Quikly) as listed above.
  • Data Transfers: Data may be transferred to the United States with appropriate safeguards.
  • Retention Period: Data is retained as long as necessary for the purposes outlined or as required by law.
  • Data Subject Rights: You have the right to access, correct, delete, or restrict your data, withdraw consent, and lodge a complaint with a supervisory authority.
  • Consequences of Not Providing Data: Failure to provide data may limit your ability to use certain features of the Service.
  • Automated Decision-Making: We do not use automated decision-making or profiling that significantly affects you.


Additional Information Regarding California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 (CCPA).

Request to Know

You have the right to know what information has been collected, disclosed, or sold about you in the past 12 months, and you can request this up to two times in a 12-month period.

Request to Delete

You have the right to request the deletion of personal information collected by the business, subject to applicable legal exceptions. Please note that simply logging out or uninstalling an app does not delete your account or the personal information we may have collected. Once the request is confirmed, we will hold on to your information for the purpose of keeping record of the request to delete information.

Request to Opt-out

Our business does not sell data, so there is no need to opt-out. We use data solely for internal marketing, retargeting, and other business purposes as described in this policy.

We do not have knowledge that we sell personal information of minors under 16 years of age.

How to Make These Requests

To request information, deletion, or opt-out, contact us by email at bookings@santascottages.com, by phone at 812.937.5253, or by mail at:

Santa's Cottages
Attn: Privacy Team
1405 W Christmas Blvd
Santa Claus, IN 47579

In your request, note your exact request in relation to the California Consumer Privacy Act.

Verification of Your Request

Before we can respond to your request, we will first need to verify your identity using personal information you provide to us to ensure the request is not fraudulent. This may require additional information from you, which may include information you have provided us in the past. If we are unable to verify your identity after a good faith attempt, we may deny the request and will explain the basis for the denial. If an authorized agent makes a request on your behalf, we may reach out to you to confirm that this is a legitimate request and may take additional measures to verify the legal authority of your agent.

Personal Information

Our business collects the following categories of personal information:
  • Identifiers such as a real name, postal address, unique personal identifier, online identifier, internet protocol address, email address.
  • Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information, including browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement.
  • Inferences drawn to create a profile about a consumer reflecting the consumer's preferences, characteristics, predispositions, behavior, attitudes, or aptitudes.


Business or Commercial Purposes for Which Data Is Used

  • Providing customer service, including responding to your requests or inquiries.
  • Processing and completing your transactions, including order confirmation, billing, and delivering products or services.
  • Providing you with newsletters, articles, product or service alerts, new product or service announcements, savings awards, event invitations, and other information.
  • Creating aggregated, pseudonymized, or anonymized information for analytical and statistical purposes.
  • Internal marketing and retargeting to deliver relevant advertisements based on your interactions with our Service.


Non-Discrimination

We will not unlawfully discriminate against you for exercising any of these rights. We will not deny goods or services to you or provide different quality of services for exercising these rights.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email:

bookings@santascottages.com

By Phone:

812.937.5253

By Mail:


Santa's Cottages
Attn: Privacy Team
1405 W Christmas Blvd
Santa Claus, IN 47579